Shipping Policy

Thank you for choosing Psych'D We're thrilled to bring you unique, individually designed items crafted with care.

 

Processing Time:

• U.S. orders typically ship within 3-5 days, but can take up to 7-10 days from the date of purchase. International orders typically ship in 5-10 days, but can take up to 16-20 days from the date of purchase. Each item is designed and crafted individually to meet our quality standards.

Large Orders:

• For larger orders, please anticipate a longer processing time. We prioritize the quality and craftsmanship of each product, which may extend the processing period.

Holiday and Weather Conditions:

• During holidays or adverse weather conditions, please expect potential delays in shipping. While we strive to fulfill orders promptly, unforeseen circumstances beyond our control may impact delivery times.

Split Shipments:

• Please note that some products may ship separately from the rest of your order due to their unique materials or specialized processing requirements. This ensures that each item reaches you in optimal condition and minimizes the risk of damage during transit. Rest assured, if your order includes items eligible for split shipment, you will be notified at the time of purchase. We appreciate your understanding and patience as we strive to deliver the best possible shopping experience.

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the status of your package using the provided tracking number.

International Shipping:

• We ship internationally to select countries. Please note that international orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient.

Lost or Damaged Packages:

• In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Returns and Exchanges:

• As each item is custom-made to order, we regret to inform you that we are unable to offer refunds or exchanges. Every product is crafted specifically for you, according to your preferences. Therefore, please review your order carefully before completing your purchase to ensure accuracy. 

​

Thank you for shopping with Psych'D!